Service will not be reconnected until the next business day if your payment is made after 3 p.m. for your service to be reconnected on the same day. If your service has been disconnected due to non-payment, you must make your reconnection payment before 3 p.m. You will still receive a monthly statement bill. This plan allows CCWA to automatically draft your monthly bill from your bank, credit union, or savings and loan. Include customer account number on the memo section of your check. *Please note this is a new address for checks and money orders. Pay by MailĬhecks or money orders should be mailed to: To use this option, you will need to log on to your banking institution’s web site. Since this payment comes directly from your bank account to the Clayton County Water Authority (just like a mailed check), you are not charged a service fee. You may pay your water bill online and avoid a service fee by using your banking institution’s online bill payment option. Pay Using Your Banking Institution’s Online Bill Pay *Please Note: Invoice Cloud is increasing its service fee to $2.25 per transaction beginning February 20, 2023. A convenience fee of $2.15 will be charged by Invoice Cloud. You may pay your water bill online using Invoice Cloud, CCWA’s third party payment provider. Riverdale Public Works – 971 Wilson Road, Riverdale, GA 30274 Pay Using Invoice Cloud Hicks Complex – 1743 Freeman Road, Jonesboro, GA 30236 – This drop box is now in the parking lot next to the plant. – 5 p.m.Ī drop box is also provided for after-hours payments. Water Authority Complex (Main Office)/Drive ThruĪ drop box is also provided for after-hours payments. Pay in Person at CCWA Customer Service LocationsĬCWA’s two Customer Service locations accept cash, check or money order. If a bill is not received or if a payment might be late, customers are encouraged to call the CCWA at (770) 960-5200, then press 5, as soon as possible to rectify the situation. If payment is not received within 20 days from the date of the bill, a 10% late fee is added to the billed amount. The amount is due upon receipt of the bill. We accept cash, check, money order, credit and debit cards. Payments dropped off at any other locations are not processed or posted to your account immediately and may result in payment posting delays and/or cause interruption of services.CCWA bills customers monthly. The easiest way to pay is through the Citys new web portal for utility billing. Only Florida AMSCOT locations are authorized payment locations outside of the “Pay in Person” centers listed above. will post to your account at 8 AM the next business day Payments picked-up daily Monday-Friday but will not be posted the same business day. Northdale Customer Service Center - Drop box only.If you require assistance with your account number or tenant number, kindly contact our office. Customers will receive an adjustment for the sewer portion of the bill to reduce the cost when they contact the department before and after the pool fill. Please follow the prompts and keep your tenant’s name and account number close at hand. Be sure to let the Utility Billing Customer Service team know by contacting them at or calling 40. View your bill by logging into your online account Please click the green Pay Your Bill Now Button to make an online payment.Microsoft is not supporting Internet Explorer and neither is this site. Credit/debit card (Visa, Master Card, Discover and American Express) Payment Portal BI-COUNTY WATER SUPPLY CORP.To create a password and set up a secured online access profile, we recommend that you review our User Help Guide to more accurately and easily view or pay your water/wastewater bill.
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